What to Expect at the Mercantile

Alright folks. We've gotten alot of questions about the Mercantile so we thought we'd take a second to answer some of them. Here it is - a guide on what to expect when you jump aboard the truck! 

Pets and Kids:

We love pets and we love kids. With limited space, we ask that pets be tied up outside the truck and supervised by an adult. We will have a water bowl available on request for those hot days when your pooch needs to hydrate! Service animals are allowed.

For those kiddos - we ask that they be accompanied on and around the truck by an adult. Coloring pages and sidewalk chalk will also be available to occupy their busy minds.

Getting on the Truck:

You'll access the rear of the truck via a set of stairs. Unfortunately, at this time we aren't able to accommodate wheel chairs but please reach out to us if you would like to shop the Mercantile. We are happy to try our best to arrange something that works for you.

Inside the Truck:

This is where the fun starts! We've designed the truck with a flow to try and make the shopping experience as smooth as possible. (But we know people get side tracked and excited!) The best way to view merchandise is to start on the left (rear) side of the truck and make your way around. Checkout will be to the right (rear) of the truck. 

Products & Merchandise:

We are working hard to continually diversify our products. Below is a list of items we plan to have on hand. Due to limited quantities, these items may not always be available - but come back regularly as our merchandise will continually change.

  • Apparel: T-Shirts
  • Garden: Vases, Planters, Faux Florals, Live Succulents
  • Home Decor: Small Furniture, Found Objects, Wall Decor, Handmade Signs, Clocks, Kitchen Items
  • Lifestyle Goods: Earrings, Necklaces, Bracelets, Wax Melts, Candles, Soaps, Essential Oil Blends, Lip Balms
  • Textile Goods: Throw Pillows, Throw Blankets, Rugs

Local Vendors:

We are so excited to partner with local vendors to bring unique products to you. This list will continue to evolve but here are a few of our current creators. Ballinahina Design, Bella Vintag, Joslyn Zimmermann, Mighty Miss Designs, Natural For You, Placke Organic Milk Soap, and Vintage Sisters

Giving Back:

Giving back is something that will be central to what we do. Each month we’ll select a non-profit to receive 100% of the proceeds of our canvas totes. Totes are $5 each. Ask your cashier how to get yours and what non-profit we are supporting for that month.

Checkout Process & Rewards:

We've tried to ensure this will be as smooth as possible. We are utilizing a software system that allows us to catalog and itemize each product so that when you get to the checkout, all we have to do is scan your items. No manual entry here - we are embracing technology to ensure checkout is speedy and smooth. We will accept cash and credit/debit. (Major credit card providers accepted. At this time, we do not accept check payment.)

We will also offer rewards for online and in-person purchases. All you have to do is sign up for a free account. Each time you purchase either login or give your name to the cashier and we'll put your purchases towards your rewards. Each $1 spent totals 1 point. You can redeem points at 100, 200, and 500 point increments totaling $5, $10, and $25 off respectively. Earn more points by following us on Instagram, sharing on Facebook, and a birthday gift when you save your b-day details. Signing up will also keep track of all of your purchases in one convenient location. Intrigued? Sign up by clicking the red 'Rewards' button on your screen.

  • Signup for Rewards = 5pts
  • Place an Order = 1pt for every $1 spent
  • Follow on Instagram = 5pts
  • Share on Facebook = 5pts
  • Celebrate a Birthday = 50pts 

Returns & Exchanges:

We get it - sometimes things don't work out. That's why we are happy to accept returns or exchanges within 14 days of your purchase. See our return policy here.

Pop-Ups & Events:

You never know where we might show up - so check this page often, like us on Facebook and follow us on Instagram so you never miss a date!

See you on the road,

Leave a comment

Please note, comments must be approved before they are published